HAYES POWERSPORTS SHIPPING POLICYWe currently service the United States of America.
- We gladly service US citizens through APO/FPO addresses.
- If shipping to a PO, APO, or FPO Box, USPS Shipping must be selected.
- Orders are processed Monday - Friday (excluding holidays).
- Orders placed on weekends will ship the following Monday, excluding holidays.
- Orders received by 12pm Central Standard Time ship the same business day (excluding Canadian orders, see below).
- We do ship to Alaska, Hawaii, Puerto Rico, and Guam.
Standard shipping typically takes 3-5 business days in North America.
All orders are processed within 3 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your shipping confirmation within 2 business days of placing your order, please contact us at email@example.com with your name and order number, and we will investigate it for you.
Preferred Shipping Carriers
- FedEx Ground
- FedEx Ground Home Delivery
- FedEx Express Saver
- USPS First Class
- USPS Priority Mail
Daily Order Cut Off Time
Orders placed after 12pm Central Standard Time (CST) will ship on the following business day. We ship orders Monday-Friday from our warehouse in Wisconsin.
Delivery Blackout Days
Shipping is not available on the following days: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve, Christmas Day, and New Year’s Eve. Other blackout shipping dates may be applied as needed without notice.
Overnight & Expedited Shipping Terms
Overnight shipping is only available in the Continental United States and is not guaranteed to be delivered the next business day. Hayes Performance Systems is not responsible for deliveries that do not arrive overnight*. Overnight orders placed on Friday afternoon could be processed the following business day based on the cutoff time defined above.
Delivery Address / Post Office Boxes
USPS Shipping is available for PO Box addresses. If shipping to a PO Box address, USPS Shipping must be selected at check out.
For customers in Guam, we offer shipping options to your region, and you will see these during checkout. Sorry, but we cannot offer overnight shipping to your area.
* All shipping prices are subject to change without notice. Severe weather, natural disasters, and other uncontrollable events could cause delays for delivery services. When the delay is due to an act of nature, shipping refunds are not issued.