FREQUENTLY ASKED QUESTIONS

Customer Service Number

888.543.4803

Hayes Powersports

5800 W. Donges Bay Rd. Mequon, WI 53092

ABOUT HAYES POWERSPORTS

Hayes Powersports is headquartered in Mequon, Wisconsin with Hayes Performance Systems. There is also another stateside location in Utah and global locations in Taiwan, China, and Germany.

At Hayes Performance Systems, we proudly manufacture our brake systems for bicycles, power sports, industrial, government, and specialty with reliable components from domestic and global partners.  

Yes, many of our products are manufactured right here in the USA at our global headquarters in Mequon, Wisconsin, with reliable components from domestic and global partners.  

Our employees care about working hard and doing the best job they can, whatever that job may be because each person is vital to our success – and ultimately, your safety. Each day, our team members show up with passion, curiosity, and an expectation for greatness. 

And if you happen to love bicycles, motorcycles, snowmobiles, ATVs, or big equipment? Working here may have a special element of play for you. 

Our quality/environmental management systems (QMS) are certified as conforming with ISO 9001:2015. 

(262) 242-4300 or send us a message through our Contact Us Form below. 

CUSTOM WORK

Here at Hayes Performance Systems, we have a history of working with customers to make their specialized custom orders happen. Being a mid-size manufacturer, we have the agility to cater to specific designs customers require. 

We have the agility to cater to specific designs customers require. Have a custom order inquiry? Contact us at (262)242-4300 or call toll-free at (800)747-1681. 

This will vary greatly depending on the size and scope of your proposed project. Please reach out to our sales team to learn more about our design process. 

PRODUCT

Visit our online store at https://hayespowersports.com/. If the item is in stock you will be able to add it to your cart and purchase it. If the item has a “Coming Soon” label it means that it is currently out of stock. Please sign up for the Back in Stock notification on the product page to receive an alert when this item is available to purchase. 

For Hayes Brake replacements or repairs, contact the dealer that services the vehicle or visit HayesPowersports.com for replacement parts. 

Hayes does not offer all parts direct as some are owned by our OE customers. Please contact your vehicle dealer to procure those parts if they cannot be found on hayespowersports.com  

If you are an Original Equipment Manufacturer (OEM) please contact Jim Rosenthal at 262.242.4300 EXT. 4463 or Jim.Rosenthal@HBPSI.com  
If you are an After Market Dealer please contact Scott Budnowski Scott.Budnowski@HBPSI.com 

If you are the end-user, please visit our website HayesPowersports.com. You can also explore distributor options here: 
GEECO (USA)  
Robert Cupitt (UK) 

 

Current models are shown on our website: 
ATVUTVMotorcycleSnowmobileConstructionAgricultureTurf CareMilitary

Call or submit an Inquiry to Hayes Performance Systems customer service for more information on parts. Please be prepared to provide the following information from your existing Master Cylinder or Caliper: 

  • Original vehicle year/make/model 
  • Hayes product model type 
  • Brake rotor thickness 
  • Brake pad type on brake pad backing plate (ex: T### or Type ###) 

INTERESTED IN LEARNING MORE ABOUT OUR PRODUCTS OR CAPABILITIES?

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